Robotization in workflow systems

Category: IT solutions
machine learning, AI

There is a lot of talk lately about RPA (Robotic Process Automation) platforms . I get the impression that one word “robot” caused that many people finally realized what was happening in IT for a long time. What worries is, that the narrative that accompanies this theme is often negative. One hears that robots will take people’s jobs, and even will take control over all processes . Is there anything to be afraid of?

The mother of robotization is automation, which underlies almost all changes in processes. And this for a very long time. Production, logistics, sales, marketing, administration, etc. – everywhere is looking for ways to eliminate human work that is not creative. Why? Because machines are faster, cheaper and more predictable.
Below are 5 examples of robots based on artificial intelligence , which we develop in the Business Navigator system, making many processes work virtually without human intervention.

  1. Robot for rewriting data from documents
    This robot learns to search for specific information on documents (dates, amounts, invoice numbers or even data tables). It can be used for invoices, contracts, but also business cards. In general, it is not better than man, but his advantage is speed.
  2. Robot for document classification
    This robot learns to assign documents to specific baskets (classifiers) based on an analysis of their content. It can distinguish between invoice and contract or CV. Interestingly, it can assign an invoice to the appropriate cost center, account number, or owner even better than many experienced people in the company.
  3. Robot to search for similarities between documents
    This robot can tell if, for example, the same or very similar complaint is already in the system. Or which documents are similar based on content analysis.
  4. Robot for accepting documents
    This robot recommends whether a given document should be approved or rejected. It can take into account so many factors (amounts, dates, budget, contract, related documents, etc.) that even a vigilant operator may be less accurate in his decisions. Not to mention the problem of the lack of time for such thorough analysis by decision makers.
  5. Robot to transform an image into text ( OCR )
    This is an old and well-known robot. But it is very important in workflow / ECM systems. T can that process every scan or photo of a document into text or PDFA (searchable PDF).
    The above are just examples. The full range of automation solutions available in document circulation is beyond the scope of this article .
    In summary, robotization is not a fashion. It is the next stage of automation, where technology enters areas previously reserved for humans. And don’t be sad. Thanks to this, people have more time for more creative activities.
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